Yourbody&Sports

Refund and Returns Policy

At Yourbody&Sports, we strive to ensure that our customers are fully satisfied with the workshops and tutorials they purchase. We believe in providing high-quality content that helps you achieve success in commercial sports. However, we understand that there may be circumstances where a refund or return is necessary. Please review our policy below.

1. Refund Eligibility

We offer refunds under the following conditions:

  • Course Access Issues: If you are unable to access the digital content due to technical difficulties, and the issue cannot be resolved by our support team, you are eligible for a full refund within 14 days of your purchase.
  • Content Not as Described: If the workshop or tutorial content is significantly different from what was advertised, you may request a refund within 14 days of purchase.
  • Duplicate Purchase: In the event of an accidental duplicate purchase, you are eligible for a full refund for the duplicate transaction.

2. Non-Refundable Cases

Unfortunately, we do not offer refunds in the following scenarios:

  • Change of Mind: We cannot issue a refund if you decide that you no longer want the course after purchasing it.
  • Partial Course Completion: If you have accessed and completed a significant portion of the course or tutorial, refunds are not available.
  • Beyond 14 Days: Refund requests made more than 14 days after the purchase date will not be processed.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team with the following details:
    • Full name
    • Order number
    • Reason for the refund request
  2. Our team will review your request within 3-5 business days and notify you of the outcome via email.
  3. If your refund is approved, the amount will be credited back to your original payment method within 5-10 business days.

4. Exchanges

We do not offer direct exchanges for our digital products. However, if you encounter technical issues or believe the content you purchased is not suitable, please contact our support team, and we will work with you to find an appropriate solution.

5. Technical Support

If you experience any technical difficulties accessing the content or using our platform, please reach out to our technical support team. We are committed to ensuring a smooth experience for all our users.